Privacy Policy
Last updated: September 2026
1. About This Policy
This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit our website healthinsightsmagazine-au.com. We are committed to complying with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
The data controller for this website is:
Wel Medical Ltd
Company No. 5714397
VAT No. GB 887750270
Email: support@healthinsightsmagazine-au.com
2. Information We Collect
When you visit our website, certain information is automatically sent to our web server. This information is temporarily stored in server log files and includes:
- IP address of the requesting device
- Date and time of access
- Name and URL of the requested page
- The website from which the request originated (referrer URL)
- Browser type and operating system of your device
We process this data for the following purposes:
- Ensuring a smooth connection to the website
- Ensuring a comfortable user experience
- Evaluating system security and stability
When you place an order, we also collect personal information necessary to fulfil your purchase, including your name, delivery address, email address and payment details (processed securely by our payment provider).
3. Disclosure of Personal Information
We do not sell, rent or trade your personal information to third parties. We may share your information only in the following circumstances:
- With your explicit consent
- Where necessary to fulfil a contract with you (e.g. shipping providers)
- Where required or authorised by Australian law
- With our payment processor (Stripe) to process your transaction
Some of these third parties may be located outside Australia. Where personal information is transferred overseas, we take reasonable steps to ensure the recipient handles your information in accordance with the APPs.
4. Cookies
Our website uses cookies. These are small files that your browser automatically creates and stores on your device when you visit our site. Cookies do not harm your device and do not contain viruses or other malicious software.
Most of the cookies we use are session cookies, which are automatically deleted when you leave the site. Other cookies remain on your device until you delete them. These cookies allow us to recognise your browser on your next visit.
You can configure your browser to refuse all cookies or to alert you when cookies are being sent. However, some parts of the website may not function properly without cookies.
5. Analytics
We use analytics tools on our website to evaluate user behaviour. The data collected is pseudonymised and used only for statistical purposes. It is not possible to identify individual persons from this data.
6. Payment Processing
We use Stripe (Stripe, Inc., 510 Townsend Street, San Francisco, CA 94103, USA) for payment processing. When you make a payment, your payment details are transmitted directly to Stripe. Stripe is PCI-DSS certified. For more information, please refer to Stripe's privacy policy at stripe.com/au/privacy.
7. Your Rights Under the Privacy Act
Under the Australian Privacy Act 1988 and the APPs, you have the following rights regarding your personal information:
- Right to access your personal information (APP 12)
- Right to request correction of inaccurate information (APP 13)
- Right to make a complaint about our handling of your personal information
If you believe we have breached the Australian Privacy Principles, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
8. Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss and from unauthorised access, modification or disclosure. We use SSL encryption for data transmitted through our website and do not store payment card details on our servers.
9. Contact
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at: support@healthinsightsmagazine-au.com