Contact
Do you have questions about your order, our product or need assistance? Our customer service team is happy to help.
Customer Service
Email: support@healthinsightsmagazine-au.com
We typically respond to enquiries within 24 to 48 hours.
Returns & Refunds
If you are not satisfied with your purchase, you may return the product within 90 days. Please contact us by email to initiate the returns process.
Please do not send returns without contacting us first.
Company Information
Wel Medical Ltd
Company No. 5714397
VAT No. GB 887750270
United Kingdom
Frequently Asked Questions
How long does shipping take?
Standard delivery time is 5 to 10 business days within Australia.
Can I cancel my order?
Yes, as long as your order has not yet been dispatched. Please contact us by email as soon as possible.
How do I return my product?
Send us an email at support@healthinsightsmagazine-au.com. We will provide you with all the necessary return instructions.
Is payment secure?
Yes, all payments are processed through Stripe and are SSL-encrypted. We do not store any payment details.